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Tips For Choosing An
Auto Mechanic
In recent surveys,
the Car Care Council found that: - 83 percent of the
women asked said they are responsible for the maintenance of their
cars.
- 73 percent said
they were interested in information concerning automotive
maintenance and repair.
- In a similar
study, 49 percent of those taking their cars to service stations to
have the fluids changed are women.
Yet, for
women, choosing an auto mechanic can be a stressful
experience. We've all encountered situations where we left
feeling like we paid too much, or weren't taken
seriously. Girlslovewheels.com offers the following tips for choosing
the right repair shop. We also suggest that when you do find
a repair shop that you trust, tell every woman you know, spread the
word. Reward reputable and women friendly auto related
business by sending them customers, while being an asset
to your friends too. |
Choosing
the Right Repair Shop The National
Institute for Automotive Service Excellence (ASE) certifies
individual technicians—not repair establishments. But it stands to
reason that shop owners who encourage their technicians to become
ASE certified should be equally concerned about the other aspects
of their business. Here are some tips on finding a good repair
establishment: - Start shopping
for a repair facility before you need one.
- Ask your friends
and associates for their recommendations; consult local consumer
groups.
- Arrange for
alternate transportation in advance so you will not feel forced to
choose a shop based solely on location.
- Look for a neat,
well-organized facility, with vehicles in the parking lot equal in
value to your own and modern equipment in the service bays.
- Look for a
courteous staff, with a service consultant willing to answer all of
your questions.
- Look for policies
regarding estimated repair costs, diagnostic fees, guarantees,
acceptable methods of payment, etc.
- Ask if the repair
facility specializes or if it usually handles your type of repair
work.
- Look for signs of
professionalism in the customer service area such as civic,
community, or customer service awards.
- Look for evidence
of qualified technicians: trade school diplomas, certificates of
advanced courses, and ASE certification.
- Look for the ASE
sign.
Facilities with a
high percentage of ASE-certified professionals may also be members
of the elite Blue Seal of Excellence Recognition Program. Article Provided
by:
National
Institute for Automotive Service Excellence
101 Blue Seal Dr., S.E., Suite 101
Leesburg, VA 20175
703-669-6600 |
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Girlslovewheels.com salutes quotable women: When one
door of happiness closes, another opens; but often we look so long
at the closed door that we do not see the one which has been opened
for us. Hellen Keller (1880-1968) |
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